Refund Policy:
Thank you for purchasing resources from Click Mart at www.clickmart.com.pk, operated by Click Nexus Pvt Ltd.Due to the nature of our products, which include both physical and non-tangible, irrevocable goods, we generally do not offer refunds once a purchase has been made. However, if you wish to request a refund, you must first return the product to us. We will inspect the returned product to ensure it is in its original condition and undamaged. If the product meets these conditions, we will process the refund.
By completing a purchase, you acknowledge and agree to this policy. Please ensure that you have carefully reviewed the product description before making a purchase.
Exchange Policy:
If you receive the wrong product or wish to exchange any product, we will process an exchange for the correct item if reported within 12 days of the order date. Requests made after 12 days will not be considered.Please note that printed resources (such as past papers and topicals published by us) cannot be exchanged unless they are misprinted or wrongly delivered.
Exchange/Refund Policy for Other Publishers:
Click Mart also sells books, resource materials, and products from other publishers. However, we do not guarantee the authenticity or quality of these third-party products unless explicitly stated in the product description.If you are dissatisfied with a third-party product, please contact us at support@clickmart.com.pk. We will assist you as best as we can, but please be aware that we do not accept responsibility for third-party products.