We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it: unworn or unused, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.
To initiate a return, please contact us at support@clickmart.com.pk. If your return request is approved, we will provide you with a return shipping label and instructions on how and where to send your package. Items returned without prior authorization will not be accepted.
For any questions regarding returns, feel free to reach out to us at support@clickmart.com.pk.
- Perishable goods (e.g., food, flowers, plants)
- Custom products (e.g., special orders, personalized items)
- Personal care goods (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
We also cannot accept returns for sale items or gift cards. If you have questions about a specific item, please contact us.
To be eligible for a return, your item must be in the same condition as when you received it: unworn or unused, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.
To initiate a return, please contact us at support@clickmart.com.pk. If your return request is approved, we will provide you with a return shipping label and instructions on how and where to send your package. Items returned without prior authorization will not be accepted.
For any questions regarding returns, feel free to reach out to us at support@clickmart.com.pk.
Damages and Issues
Please inspect your order upon receipt. If you find that the item is defective, damaged, or incorrect, contact us immediately so we can address the issue and make it right.Exceptions / Non-Returnable Items
Certain items cannot be returned, including:- Perishable goods (e.g., food, flowers, plants)
- Custom products (e.g., special orders, personalized items)
- Personal care goods (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
We also cannot accept returns for sale items or gift cards. If you have questions about a specific item, please contact us.